SUPESU Reviews
SUPESU Customer Reviews (8)
- Most recent
- Oldest
SUPESU Customer’s Q&A
SUPESU FAQs
Where can I find more information about SUPESU's fabrics?
SUPESU is known for its comfortable fabrics and detailed sizing charts. The sizing for their current collection is based off of Asian market standards, which is about one size smaller than the average standard in the US and Canada. For example, someone who is typically a SIZE XS in the US can opt for a SUPESU item in SIZE S. All their styles are designed to be loose, so you can choose how tight or loose you want your fit to be.
In terms of fabric, SUPESU puts comfort first. They go the extra mile to provide you with an experience that feels great on your body. That's why all SUPESU pieces are made to last with quality that you can feel. They use a super top secret proprietary method to reach maximum comfiness.
One of their collections, the Cubby Collection, stands out for its comfort and style. It comprises comfortable, elevated sweatshirts, sweatpants, and more. The material used in their pieces is thick and buttery, providing an unparalleled level of comfort. For instance, the Cubby Wide-Leg Sweatpants offer both comfort and versatility. The adjustable band around the ankles allows for a quick switch from a flared pant to a cinched-leg look.
Another item, the Cubby Cropped and Reversible Zip-Up Hoodie, offers the flexibility of two distinct looks. You can opt for a polished appearance with the buttery-soft finish or turn it inside out for a casual, fleece jacket vibe. The reversible feature adds a layer of versatility that allows you to tailor your style to the occasion.
For more specific information about each product, you can find the appropriate sizing chart and fabric details on their respective product pages on the SUPESU website.
About supesu.com Prices and Cost?
Here are some of the products and their prices from supesu.com:
- Cubby Sweater, Oversized in both original and new colors is priced at $90 USD.
- Cubby Sweatpants, Wide Leg High Waisted is available for $112 USD.
- Cubby Jogger in original colors is $96 USD, while the new colors start from $82 USD.
- The Eden Slip Dress is priced at $58 USD.
- The Cubby Zip Up Hoodie - Cropped & Reversible is priced at $106 USD, while the non-reversible version is $92 USD.
- The Cubby Sweater, Cropped is available for $88 USD.
- The Cubby Scarf, The Lionness is priced at $92 USD.
- The Eden Culotte Pants and Eden Top, Cropped are priced at $47 USD and $48 USD respectively.
- The Sunflower Cami is priced at $68 USD.
- The Cubby Shorts and Cubby Dress, High Waisted are priced at $76 USD and $112 USD respectively.
- The Serena Mini Slip Dress and Tulip Wrap Dress are priced at $58 USD and start from $98 USD respectively.
- The Eden Top is priced at $38 USD.
- The Waist Slimming Ankle Pants, Wide Leg is priced at $88 USD.
- The Cubby Zip Up Hoodie - Oversized is priced at $98 USD.
- The Eden Mini Slip Dress is priced at $54 USD.
- The Cubby Sweater for Men in original colors is priced at $90 USD.
- The Cubby Hoodie for Men in original colors is priced at $98 USD.
- The Eden Slip Dress | Muted is priced at $58 USD.
- The Cubby Sweatpants are priced at $98 USD.
- The Serena Slip Dress is priced at $62 USD.
- The Sunflower Dress is priced at $118 USD.
- The Serena Top, V-neck is priced at $42 USD.
- The Tulip Midi Dress starts from $118 USD.
- SUPESU Gift Cards start from $50 USD.
- The Spring Fresh! Halfie Sweater is priced at $63 USD.
- The FLOWY Pants are priced at $76 USD.
- The CLEAN FIT Joggers are priced at $62 USD.
- The Halfie Tee is priced at $32 USD.
- The SHERRY Oversized Dress Shirt is priced at $102 USD.
- The The Comfort Shorts are priced at $48 USD.
- The OSZ Tee is priced at $34 USD.
- The Zoe Knitted Turtleneck Dress is priced at $62 USD.
- The Eden Culotte Pants (Non-US Global) are priced at $47 USD.
- The Veronica Top, Reversible is priced at $43 USD.
- The D.LIGHT Velour Skirt is priced at $82 USD.
- The Celine Top, Cropped is priced at $40 USD.
- The SHINE Satin Jogger is priced at $70 USD.
- The D.LIGHT Velour Dress and Hana Wrap Dress are priced at $129 USD.
- The Zoe Knitted Turtleneck Dress (No Pockets) and Simply Soft T-Shirt Dress are priced at $62 USD and $98 USD respectively.
- The All-Around Comfort Shorts Set is priced at $98 USD.
- The D.LIGHT Velour Top is priced at $63 USD.
- The Cubby Hoodie, Extra Cropped is priced at $92 USD.
- The Cubby Zip Up Hoodie - Oversized & Reversible is priced at $122 USD.
- The Cubby Capris are priced at $80 USD.
Please note that these prices are subject to change and it's always best to check the website for the most current pricing.
What is the return policy of supesu.com?
The return policy of Supesu is as follows: Returns and exchanges are accepted if filed within 2 weeks of delivery on eligible items. To qualify for a return, items must be unworn, unwashed, have all tags attached, and the thank you card must be intact. All accessories including hair accessories cannot be returned due to hygiene concerns. Items purchased at discounts of over 20% are not eligible for a return or exchange. Shipping costs must be made at the customer's own expense. Customers will need to send picture proof of their return package contents prior to sending. Customers must provide a shipment tracking number to their return order and Supesu must successfully receive the return before a refund can be processed. For any purchases with a 20% discount or lower, returns are accepted. For sale items purchased at discounts over 20%, returns or exchanges are not accepted. If your return is accepted, the full cost of your item will be refunded. However, shipping fees are not refunded and the shipping cost of your return is not covered by Supesu.
How do I contact customer service at supesu.com?
You can contact the customer service at supesu.com by sending an email to comfort@supesu.com. If you have any special questions or need to initiate the returns process, you can also reach out to their comfort officers through their website. Please note that the Shanghai studio will be on Lunar New Year holiday from Feb.1 to Feb.19. They will send you the product as soon as the express delivery recovers on Feb.19. Happy Holidays!
About supesu.com Popular Products and Services?
SUPESU is a brand that began in 2019 with a focus on creating super comfy clothes. Their mission is to help create your comfortable "space", where you can focus on being you. They bring together an Asia-influenced minimalistic design sense with the finest fabrics, some of which they crafted themselves. They have a team based all over the world, from Toronto to Seoul to Shanghai, working to make the best comfortwear brand in the world. They have showrooms in Toronto and Hong Kong and their studio in Shanghai.
One of their popular products is the Supesu Cubby Cropped Zip-Up Reversible Hoodie. It is praised for its soft, fuzzy lining and its buttery-soft style. It is available in seven wear-with-anything neutrals and features two front pockets that are also lined with fuzzy fabric, two thick drawstrings to adjust the hood, and a cropped hem.
In addition to the hoodie, they offer a variety of products in their Cubby Collection such as the Cubby Sweater, Oversized in both original and new colors, the Cubby Sweatpants, Wide Leg, and the Cubby Jogger in both original and new colors. These products are designed in-house with a focus on quality and sustainability. They even have their own proprietary fabrics like SUPESU Satin and Simply Soft.
Their commitment to quality is evident in their approach to creating clothing. They believe there is no point in creating clothing that will fall apart after a handful of washes. That's why SUPESU pieces are always made to last. From the fabric to the knit to the fit, they make each piece with a level of quality that's aimed to stand out in your wardrobe. They design their own prints and even have their own proprietary fabrics. This means there aren't many middle-men to grease, so they can keep their costs low and their quality high.
What is the price range of Supesu products?
The price range of Supesu products is approximately $26 to $78. The average price of all the products is about $65.1. Please note that these prices may vary depending on the specific product and where it's purchased from.
How can I order from Supesu online?
You can order Supesu products online through various platforms. One such platform is Amazon. Here's a brief guide on how to do it:
- Visit the Amazon website.
- In the search bar, type "Supesu" and press enter.
- You will see a list of Supesu products. Click on the one you wish to purchase.
- On the product page, you can select the size and color of the product.
- After selecting your preferences, click on "Add to Cart".
- Then, proceed to checkout and complete your purchase by providing the necessary details.
Please note that the availability of products may vary, and it's always a good idea to check the product details and reviews before making a purchase. If you can't find the information you're looking for, please let me know! I'm here to help.
How can I contact supesu.com customer service?
You can contact the customer service of supesu.com by sending an email to comfort@supesu.com. If you have any questions or feedback, they should be able to assist you. Please note that their Shanghai studio was on Lunar New Year holiday from Feb.1 to Feb.19, so there might be some delay in their response.
supesu.com Return Policy?
Here is the Return Policy for SUPESU:
- Returns and exchanges are accepted within 2 weeks of delivery on eligible items.
- Items must be unworn and unwashed.
- Items must have all tags attached.
- The Thank you card must be intact.
- All accessories including hair accessories cannot be returned due to hygiene concerns.
- Items purchased at discounts of over 20% are not eligible for a return or exchange.
- SUPESU is unable to refund shipping costs or support customer's return shipping costs. Therefore, any shipping costs must be made at the customer's own expense.
- Customers will need to send SUPESU picture proof of their return package contents prior to sending to ensure smooth and efficient returns and change experience.
- Customers must provide a shipment tracking number to their return order and SUPESU must successfully receive the return before a refund can be processed.
For the Shipping Policy:
- SUPESU offers free shipping on orders over $50.
- If you do need to make a return, you'll only need to cover the shipping fee of a carrier of your choosing to get your refund.
What is the contact information for SUPESU?
SUPESU is a comfortwear brand with an Asia-influenced minimalistic design sense. They have a contact page on their website where you can leave a comment or message. They also have showrooms in Toronto and Hong Kong, and a studio in Shanghai. However, the specific contact details like email or phone number are not provided. If you need more specific information, I recommend visiting their official website or reaching out through their contact page.